Performance

Know where growth is won, lost, and improving.

Guaranteed is an AI growth platform that helps leaders understand what is driving results across referral volume, conversion, speed, service-line opportunity, and team performance.

Book a demo

Performance gives leaders a clearer view into what is working, where momentum is slipping, and which changes are actually improving growth over time.

Performance alertConversion improved 7%

Mesa Home Health improved conversion after weekend staffing rules were updated.

SW
Sweetwater Care Group
5 agencies
Jul 1 to Jul 31, 2025
Good morning, Dana.
Here are the signals and growth opportunities that need your attention today.
All opportunities
Hospice
Home health
Palliative
Referral volume
1,284
↑ 8%
Referral to admit
53%
↑ 7%
Recovered opportunities
112
↑ 15%
Average time to admit
2.6 days
↑ faster
Growth scoreboardView all
93score
Mesa Home Health
Highest referral-to-admit improvement this month
+7 ptsconversion gain
89score
Cedar Hospice
Best performance on response time and handoff completion
1.8 daystime to admit
81score
North Region
Largest number of recovered service-line opportunities
34 ptsrecovered
Signals shaping performanceSee detail
Referral-source momentumVolume and quality both improved in two hospital channels.
Strong
Response-time improvementAverage time to first contact is down across three agencies.
Up
Service-line contributionPalliative and hospice opportunities are converting more often.
New
!
Weekend backlog riskOne agency still slips below target after hours.
Watch
Performance by metricSee breakdown
Where growth is surfacing now
Conversion rate
78
Response speed
82
Service-line expansion
61
Referral quality
69
Best trendResponse speed

Fastest sustained improvement across the network this quarter.

Biggest gapWeekend conversion

Largest performance drop still occurs outside core business hours.

Recommended prioritiesOpen tasks
1
Apply high-performing playbooksUse response and handoff patterns from top agencies elsewhere.
Ready
2
Fix the weekend performance gapUse staffing and escalation changes to protect conversion after hours.
Priority
3
Track service-line liftMeasure how much program matching contributes to overall growth.
Review
Executive summary3 agencies above target

Strongest gains this month came from faster outreach and better handoff completion.

Referral & IntakeTurn incoming demand into action fast.Opportunity IntelligenceSpot growth opportunities hiding across your data.Follow-UpKeep every opportunity moving.Service-Line GrowthIdentify where patients may fit additional programs.PerformanceSee where growth is won, lost, and improving.
How it works

Performance should show what to do next, not just what happened.

Guaranteed helps leaders move from static reporting to active performance management by connecting outcomes to the operational patterns driving them.

1

Measure

Track growth across volume, conversion, timing, service-line opportunity, and outcomes.

2

Compare

See how agencies, teams, and referral sources stack up against one another.

3

Explain

Surface the operational patterns associated with better or worse performance.

4

Improve

Use those insights to focus attention on the changes most likely to move results.

Capabilities

Performance visibility that helps teams improve, not just report.

Guaranteed combines measurement with operational context so leaders can see which drivers matter and which interventions are paying off.

Agency benchmarking

Compare agencies and teams on the metrics that matter most to growth.

Speed tracking

Understand how response time and handoff completion affect conversion.

Referral-source insight

See which sources are producing quality demand and which need attention.

Trend monitoring

Follow performance over time and identify where momentum is changing.

$

Value visibility

Connect performance changes to revenue and recovered opportunity.

Action planning

Turn performance insight into clear priorities for operators and leaders.

Use cases

Use Performance to understand the real drivers of growth.

Performance helps leaders see which actions are improving results and where teams need support before growth starts to slip.

Executive reporting

Give leadership a clearer growth picture.

Move beyond static dashboards with more context on what is driving outcomes.

Operational coaching

Coach teams based on what the data shows.

Use performance patterns to support managers, intake leaders, and operators.

Continuous improvement

Track whether changes are actually working.

See if new workflows or staffing moves are improving the metrics that matter.

See what is driving your growth right now.

We will show you how Guaranteed can help your team measure performance, understand the drivers behind it, and improve over time.

Book a demo